The City Faisalabad

Faisalabad is the third leading city in Pakistan and second in the province of Punjab. The City has grown rapidly from a population of 70,000 in 1947 to presently about 3.2 million. The River Chenab flows about 30 km to the North West while River Ravi is about 40 km to the South East. The quality of Faisalabad’s ground water except for some localities near the Rakh Branch Canal is quite saline and not fit for human consumption. The city was first provided potable water in 1903 and the waterworks were augmented over the years, including the supply of filtered water in 1939. In 1960, a partial sewerage system was introduced to provide facilities to around 0.2 million population. Up to 1978, the Faisalabad Municipal Corporation (FMC) operated the water supply and sewerage system in Faisalabad. Water and Sanitation Agency, commonly known as WASA, subsidiary of Faisalabad Development Authority, (FDA) was established on April 23, 1978 under the Development of Cities Act 1976 with a view to providing and catering for the services with regard to Water Supply, Sewerage and Drainage. The WASA Faisalabad is administratively aligned to “Housing Urban Development and Public Health Engineering Department (HUD&PHED)” of the Government of Punjab. Presently, total service area of WASA Faisalabad is 225 sq. km that includes 113 urban union councils of four towns with total registered consumers 2, 60,000. It is estimated that WASA provides about 72% of the city with sewerage services and about 60% with water services.

WASA Faisalabad-Directorates

Sh Shahid Javed, Vice Chairman

For the betterment of services/good governance in WASA, I am determined to provide clean healthy water, best sewerage and drainage system necessary for ideal life by following the vision of great leader Imran Khan, So the people of Faisalabad should pay WASA bills timely so that agency may perform better.

Engr. Jabbar Anwar, Managaing Director

I am assured and confident that we will rwtain highest quality standards in rendering services to our esteemed clients. Lets work together for WASA Faisalabad to achieve the targeted milestone and mission which make us high class service provider for the people of Faisalabad.




The Vision


To be extraordinary service provider for the citizens of Faisalabad and thereafter to be center of excellence in water sector of the country.


The Mission


To make our customers feel welcome, appreciated and worthy of our best efforts in everything we do for providing water supply, sewerage and drainage services.


Since its formation, the WASA Faisalabad has grown into a significant agency with eleven Directorates for functions of the agency. These directorates primarily include planning and design, construction, water resources revenue & recovery, administration, operation & maintenance, Finance, Drainage, and waste water Management. For the accomplishment of diverse assignments, around 2,200 personnel are working in11 aforesaid Directorates.


Achievments

  • Single wastewater treatment plant in Punjab.
  • Commencement of Public Private Partnership (PPP) scheme called Changa Paani Program consisting of 100 percent metering and 24x7 water supplies to be maintained by WASCO (the public-based organization).
  • Digitization of utility mapping in GIS.
  • Centralized complaint monitoring/management system.                                                                                                                                                                                                                                                                                                                         


Other Information

WASA Organogram
WASA Faisalabad Designations & their scales